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Tinesha Goins
  • Female
  • Hamden, CT
  • United States
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Summary of Qualifications
- Exceptional customer service & interpersonal skills.
- Proven ability of working independently and meeting deadlines
- Some patient care and food service experience
- Warehouse distribution experience
- Career focused and goal-oriented
- Familiarity with Microsoft Word and Internet, can also type 40-45 wpm
Experience
Jan 2009 - Feb 2009 Higher One, New Haven CT
Job title: Customer Services Representative

- Answer phones and respond to each customer’s requests.
- Sell product and place customer orders in computer system
- Provide customers with product and service information
- Transfer customer calls to appropriate staff
- Identify, research, and resolve customer issues
- Follow up on customer inquires
- Complete call logs and reports

June 2008 – November.2008 CVS Pharmacy, Hamden CT
Job title: Retail Sales Management

- Greeting every customer with warm and friendly hospitality
- Serving customer needs in a promptly fashion
- Assuring the store always looks presentable for the customer
- Stocking store items and tagging the latest sales price all in a timely fashion

August 2007 – October .2007 Secondary Operations, Hamden CT
Job title: Machine Operator

- Insure work area is safe enough to work
- Having placed on proper attire before working any machine(s)
- Having the knowledge it takes to work on the machine(s)
- Once machine operates small wholes will be carved through the metal. Continue the same process with other metal piece
- Proceed with caution

June 2007 – Nov.2007 Yale Hospital, New Haven CT
Job title: Hostess/Food Services

- Expressing friendly hospitality to everyone I come into contact with
- Preparing breakfast meals in the afternoon, transfer meals to be cooked, and shipping heated trucks to qualified person(s) for shipping
- Receive meal orders over the phone, assuring each meal order is in compliance with the patient’s diet, then delivering those meals to the right patient.
- Treating each patient and persons with respect and decency
Education
School attended: Hamden High School

Diploma received: HS Diploma

School attending: Gateway Community College
Interested in
Consulting Opportunities, Job Offers

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